Space of Mind, Inc. [and its affiliates] (“Space of Mind,” “we,” “our,” and/or “us”) value[s] the privacy of individuals who use our website and related services (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from users of our Services (“Users”). It applies to individuals who use our Services (“Individual Users”) and professional therapists who use our Services (“Therapist Users”). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service ([URL]).
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Please note that Space of Mind’s Services are intended for general wellness purposes only. Space of Mind does not provide professional advice, including medical advice or care.
If you or someone you know may be considering suicide, contact the National Suicide Prevention Lifeline at 1-800-273-8255 (en español: 1-888-628-9454; deaf or hard of hearing: dial 711, then 1-800-273-8255) or the Crisis Text Line by texting HOME to 741741.
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Information We Collect
We may collect a variety of information from or about you or your devices from various sources, as described below.
A. Information You Provide to Us.
Registration and Profile Information. If you sign up for an account, register to use our Services, sign up for notifications or updates, or participate in our surveys, we ask you for your [name, email address].
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our customer support team, we may receive your [name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide]. [If you subscribe to our newsletter, then we will collect certain information from you, such as your email address.] [When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.]
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Payment Information. If you make a purchase through our Services, your payment-related information, such as credit card or other financial information, is collected by our third party payment processor on our behalf.
[XX Information] [Any additional categories of information collected directly from consumers or other types of categories of consumers from which Company collects information, e.g. Merchants, Partners, etc].
B. Information We Collect When You Use Our Services.
Location Information. We infer your general location information, for example by using your internet protocol (IP) address.
Device Information. We receive information about the device and software you use to access our Services, including [IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens].
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the [pages or other content you view, the searches you conduct, purchases you make on our website, your comments, any content you post, and the dates and times of your visits].
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
Call and Text Information. We work with a third party partner to facilitate phone calls and text messages between [CATEGORY OF USER] and [CATEGORY OF USER] who have been connected. We receive information about these communications, such as the date and time of the call or SMS message, the parties’ phone numbers, and the content of any SMS messages. For security purposes, we may also monitor and/or record the contents of phone calls made on our Services, such as those between [CATEGORIES OF USERS]. You will be given notice that your call may be recorded, and by proceeding you agree to allow us to monitor and/or record your call.
User Feedback. [CATEGORIES OF USERS] may rate and review different therapeutic tools and techniques, as well as the therapist. We receive information about ratings and reviews and, as we explain below, give [CATEGORIES OF USERS] information about ratings and reviews.
C. Information We Receive from Third Parties.
Information from third party services. If you choose to link our Services to a third-party account, we may receive information about you, [including your profile information and your photo, and your use of the third party account]. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
Background Checks. We work with third party partners to perform background checks on [class of users], and receive publicly available information such as [criminal history, driving records].
Other third parties. We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.
How We Use the Information We Collect
We use the information we collect:
To provide, maintain, improve, and enhance our Services;
To personalize your experience on our Services such as by providing tailored content and recommendations;
To understand and analyze how you use our Services and develop new products, services, features, and functionality;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to publish reports [tailor as appropriate];
To send you text messages and push notifications;
To facilitate transactions and payments;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For compliance purposes, including enforcing our [TOS/TOU/EULA] or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
For other purposes for which we provide specific notice at the time the information is collected.
How We Share the Information We Collect
Affiliates. We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
User Content Our Services are social services in which you can find, enjoy, and share content. Your [user name, and other profile information] will always be viewable and searchable by other users. The content you post to the Services will be displayed on the Services and viewable by other users by default. Although this content is public by default, below in the “Your Preferences” section of this Privacy Policy, we describe the controls that you can use, along with other relevant settings associated with your account, to limit the sharing of certain information. We are not responsible for the other users’ use of available information, so you should carefully consider whether and what to post or how you identify yourself on the Services.
Third Party App Integrations. If you connect a third party application to our Services, we may share information [such as …] with that third party.
Social Networks and Other Online Services. our Services allow[s] you to, upon your direction, share information with social networking services, such as Twitter, Facebook and Instagram. You understand and agree that the use of your information by any social networking websites will be governed by the privacy policies of these third party Servicess and your settings on that Services. We encourage you to review their privacy policies.
Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.
Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
Sharing Between [Users]. [Insert information shared between sharing economy users, such as drivers/riders, customers/couriers].
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
Consent. We may also disclose your information with your permission.
Your Choices
Sharing Preferences. [NTD: If the Service allows for public profiles or other public posting of information, describe how users can control whether information is public or provide. Make clear what the defaults are and if certain information will always be public]. Sample language:
We provide you with settings to allow you to set your sharing preferences for content you post to Services.
Certain information may always be publicly available to others, and other information is made publicly available to others by default.
To change whether certain information is publicly viewable, you can adjust the settings in your account.
Additional information regarding privacy settings can be found here [insert link to FAQ or other information, if available].
Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
Third Parties
our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.
Security
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
Children’s Privacy
We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at info@spaceofmind.com
If you are a California resident under the age of 18 and you wish to remove content that you publicly posted, you may submit a request by contacting us at info@spaceofmind.com. Removing the public content does not ensure complete or comprehensive removal of the content or information.
Your California Privacy Rights
International Visitors
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.
Update Your Information or Pose a Question
You can update your account and profile information [or close your account] through your profile settings. If you have questions about your privacy on Services or this privacy policy, please contact us at info@spaceofmind.com
Changes to this Privacy Policy
We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through Services, we will notify you through Services, by email, or other communication.
Contact Information
If you have any questions, comments, or concerns about our processing activities, please email us at karolina@spaceofmind.com